ONLY by Shopify payment

No! You must allow at least 2 working days for delivery from the day of order confirmation.

Yes, you may do so.

Opening hours:
Monday – Saturday (9:00am – 5:00pm)
Closed on Sundays and Public Holidays

Yes, you may send us your request via email at sales@limtraders.com and our sales personnel will attend to you.

You should immediately reach out to us by sending an email, with your name and contact number or call our office during office hours, allowing us at least one working day to get back to you.

Order cancellation and postponement will not be allowed with less than 3 working days before the day of delivery.

Upon receiving your food, it is advisable to keep the chilled items in the chiller compartment (about 0°c to 5°c). For Frozen items, please keep it in the freezer compartment (-18°c and below).

Yes, Payment has to be made upon confirmation of order before delivery. Please ensure that there is someone to receive the order at the delivery date, time slot and location. If our delivery guys are there and there is nobody to receive the goods, we will send the order back to our office and you may self-collect during office hours within 1 week or request for redelivery with a fee of $15. We will attempt to call you with the contact number provided before leaving.

We DO NOT accept Cash or cheque on Delivery for orders placed online. Cash payment is only available at our factory outlet, prior to delivery.

No, we DO NOT deliver to off-shore island except Sentosa.

We provide island-wide delivery to all locations except off-shore islands and areas with postal code starting with 70 and 71 – Lim Chu Kang Area.

1. Our delivery schedule are as follows:
   • Earliest: 8.30am
   • Latest: 6pm

** The timing above shall be subjected to our available delivery slots. Please confirm with our sales office.

2. Self - Collection
   • Monday to Saturday 9.00am to 5.00pm
   • Closed on Sunday and Public Holidays

If you have selected a specific delivery time slot e.g. 10am to 12pm. Please ensure that there is someone to receive the order at the delivery date, time slot and location. If our delivery guys are there and there is nobody to receive the goods, we will send the order back to our office and you may self-collect during office hours within 1 week or request for redelivery with a fee of $15. We will attempt to call you with the contact number provided before leaving.

If you want your order products to be left at the door front, we will take a picture of delivery. We will not be responsible for any damage or stolen products.

Please inform us at the earliest possible time. If our delivery guy is there and there is nobody to receive the goods, we will send the order back to our office and you will have to self-collect during office hours within 1 week or you may request for a redelivery with a fee of $15. We will attempt to call you with the contact number provided before leaving. Please ensure that the contact number provided is correct.